Newsroom
Health Systems' Digital Engagement with Consumers Significantly Lags Healthcare Disruptors, Navigant/Centric Digital Report Suggests
Analysis of 1,400 health systems' digital presence shows providers trail innovative payers, urgent care, and new healthcare entrants in generating awareness and consideration of their services
J.D. Power Launches Digital Experience Intelligence Benchmark Powered by Centric Digital
Digital Intelligence Benchmark Analyzes the Digital Experience Design of Public-Facing Websites Across Financial Services, Insurance, Tech, Media & Telcom, Home Improvement, Healthcare, Travel and Utilities
Insurers' mobile experiences improve: J.D. Power
Years of development and iteration has led insurers to produce great user experiences on mobile. But there are still areas where carriers are falling short, according to J.D. Power's 2019 Insurance Digital Experience study.
Mobile Gains Traction with Insurance Customers, But Digital Interactions Fall Short of Expectations, J.D. Power Finds
MAPFRE Insurance and GEICO Rank Highest in Respective Segments
J.D. Power Teams with Centric Digital to Expand Digital Customer Experience Intelligence Solutions
Alliance Focused on Helping Businesses Thrive in Era of Widespread Digital Transformation
Kony DBX Mobile Banking App Rated a "Leader" According to Centric Digital
Rating Based on a Rigorous Benchmark of Kony DBX Against 250 Standards in the Mobile Banking Dimension of Centric Digital's DIMENSIONS Digital Intelligence Platform
Utilities Continue to Lag in Offering Superior Digital Services, J.D. Power Finds
Less Efficiency, Higher Costs Await Utilities That Fail to Act
J.D. Power Recognizes Citi with Mobile App Certification Powered by Centric Digital
J.D. Power Mobile App Certification recognizes best mobile app customer experiences
Are Millennials the New Entrepreneurs?
The next generation of leaders are making headlines for their entrepreneurial attitude - are millennials driving a new startup revolution?
Millennials: Architects of the Modern Workplace
Is the new corporate culture an improvement?
Four Ways Millennials Are Transforming Leadership
Millennials already represent more than half the workforce - and now they're taking over management roles. This is how millennial values are changing leadership as we know it.
Lessons from Tech Giants to Help Your Brand Thrive
Learning from the wins and losses of visionaries
Why Employee Satisfaction Is at an All-Time Low -- and What You Can Do About It
Workplace unhappiness has reached startling levels. Here are three critical steps you can take now to improve employee happiness -- and its impact on your bottom line.
How to Identify Your Company's Champions
Answer these 5 questions to identify and inspire your innovators
The 3 Skills Leaders Need to Succeed in the Age of Artificial Intelligence
Successfully implementing key technologies like A.I. requires considerations beyond modeling and data. New skills may be necessary to ensure success.
Does Artificial Intelligence Scare You? It Should--But Not for the Reason You Might Think
A.I. can be used to streamline business operations, improve customer satisfaction, and more. Here's what you might be missing.
How Amazon, Netflix, and Facebook Avoided Falling Into the Trend Trap
Some startups don't have the endurance to be more than a passing trend, but this was never an issue for Amazon, Netflix, and Facebook.
Showing recent newsroom items. The original newsroom contained 105 articles published between August 2014 and February 2020.