Blog

50% of benchmarked companies are making this mistake with digital channels, is your company one of them?

Centric Digital's DIMENSIONS scan of more than 600 companies revealed widespread deficiency in digital channel communication when compared to best practices.

The customer experience is the most visible part of your digital strategy

The customer experience is the most visible part of your digital strategy. When done well, the experience tells your customers and prospects a story, makes them feel connected to the brand, and enable...

The Anatomy of an Experience Map

As digital innovations create more personalized shopping transactions, customers are increasingly choosing brands on the basis of the quality of experience they have with that brand. Loyalty has becom...

Challenges and Opportunities in Omnichannel Retail Marketing

Are retail businesses providing the type of omnichannel customer experiences that today’s consumers crave?

5 Ways Blockchain Technology Will Revolutionize The Way We Do Business

Once we dig deeper and understand how blockchains function, the implications and the incredible impact they will inevitably have on consumer experience becomes vast.

How Augmented and Virtual Reality Are Helping Oil & Gas Companies

Augmented reality could significantly reduce operational costs and facilitate more accurate decision making for companies operating in a not-so-obvious industry such as oil and gas.

How To Improve Conversions By More Than 50% In Your Ecommerce Store

By implementing above-and-beyond customer experience practices, businesses can demonstrate value, create strong purchasing incentives, and turn traffic into sales.

Impactful Applications of Augmented Reality and VR in Education and Government

Augmented and virtual reality are providing fresh methods for a more inclusive future within both the government and education sectors.

Too Many Chiefs? How CDOs, CIOs, CTOs, and CMOs Must Work Together

Keeping C-level positions distinct has always been somewhat difficult and, as the past decade has added several new tech-related C-level spots, differentiating between them has become an even larger a...

Fads vs. Trends: How Knowing the Source of Digital Trends Can Make Identification Easier

Companies often confuse fads with trends: a costly mistake. A careful examination of the origin of a trend will better predict its course and distinguish it from just another digital fashion statement...

Retail Is Still Struggling to Implement Their Digital Strategy – Here's What They Should Do About It

By rolling out more in-store and online digital capabilities, retailers gain access to valuable customer data in the behavioral and transactional realms.

How Will The New iMessage Change Omnichannel Business Interactions?

In the face of increasing consumer expectations for instant real-time response, Apple’s Business Chat has the opportunity to revolutionize interactions with businesses that are still limited almost ex...

Changing The Utility Model Through Emerging Tech

By increasing energy infrastructure efficiency, optimizing capital allocation, and creating new services for customers, grid edge technologies will catalyze unprecedented economic value.

Understanding the Finance Internet of Things: "Fin"-ternet

Financial service institutions should seize the massive growth opportunities that the internet of things is opening up, and implement a carefully structured IoT business strategy sooner rather than la...

10 Regtech Stats You Should Know About

A new sector of AI-based solutions, “RegTech”, promises a digital transformation that will provide a pathway for financial institutions in upcoming years.

6 Perspectives Companies Need When Evaluating Their Digital Readiness

Utilizing a variety of perspectives during digital transformation, companies can better guarantee that their strategy is fully informed.

Disruption in Consulting: How Consultants are Adapting to Help Clients Succeed

As Fortune 500 companies across industries face current or coming disruption, consulting firms must adapt to the landscape so their clients can succeed.

Preview of the Coming Retail Apocalypse

Presented with bankruptcies and store closures that have visibly impacted malls and shopping centers, many have declared we are in the midst of a “retail apocalypse.”

Digital Disruption Is Coming For Your Industry

What does it mean for a business to be digitally transformed? It’s a difficult question for even the most seasoned digital veteran.

5 Realistic Strategies in Omni Channel Banking

Mobile banking has already become the central driver of a completely customer-centered experience in the world of modern banking.

How Financial Services Can Better Utilize Digital Channels for More Effective Cross-Sell Opportunities

Developing relationships with banking customers is increasingly more important for financial institutions as a correctly-handled cross-channel approach will naturally result in increased customer loya...

YoY Retail Ecommerce Metrics Grew Like Wild Fire in Q1 2017 - Here’s Why

Retailers need to understand the most effective ways in which to reach their demographic through mobile and have an innovation-centric mindset.

4 Data Driven Ways to Measure Customer Experience

The goal and utmost purpose of a digital strategy expert is to help measure and drive digital strategy and transformation. The challenge lies in separating the wheat from the chaff, and focusing on th...

Virtual Assistants and Voice Recognition Is the New Mobile

Enterprises that are able to implement Internet of Things (IoT) and Virtual Data Assistant (VDA) technologies effectively can cause a disruptive impact on both consumers and competitors in their indu...

What is Technology Consulting's Role in Client Innovation?

Web Browser Security and Compatibility in the Mobile Age

When information safety is part of a company's digital strategy, it's entirely possible to provide a seamless customer experience that also keeps information secure in your mobile device.

Digital Transformation and the Pace of Change

Top 4 Digital Transformation Challenges Facing the Enterprise

To successfully reach digital maturity, your company must place customer experience at the center of digital strategy. However, in doing so, your organization faces a unique set of challenges and pote...

How Augmented Reality Could Take the Brick and Mortar Off Life Support

In contrast to the continued rise of ecommerce giants, retailers are currently seen as struggling and in immediate danger. But augmented reality, which transports in-store offerings into an ideal plan...

5 Retail Companies with Envy-Worthy Customer Experience

Retail stores face record closures and stagnating growth in comparison to their ecommerce competitors. Here are five companies facing that trend by leveraging their in-store offerings with digital inn...

The Role of IoT in Retail's Digital Transformation

When companies undergo digital transformation, they necessarily and strategically establish a position in the Internet of Things (IoT): the context where the new normal of user experience and data-inf...

How NLP Systems Enable Personalization

A 101 on Natural Language Processing in Business

How Major Retailers Can Leverage VR and AR Solutions

Going "Beyond the Pill" in Healthcare IoT

How Emerging Markets are Tapping into Consumer Banking Technologies

5 Reasons Education Needs to Invest in Augmented Reality

The Rise of Industrial IoT in Smart Cities

Bridging The Retail/Digital Divide In Customer Experience Marketing

Digital Readiness Is Different Than the Technology That Supports It

Macy's Then and Now: 2016 to 2017

How HR Analytics Can Transform the Workplace

Understanding Digital Readiness in eCommerce

10 Tips on Improving User Experience

Could Virtual Reality Minimize the Costs of Healthcare?

How to Understand and Measure User Experience

4 Digital Strategy Focus Points for the Automotive Industry

How Augmented Reality Could Help Retailers Increase Revenue

Benchmarking Industry Report

Scaling Digital Transformation For Local Government

Local governments that adopt digital transformation initiatives and scale appropriately will benefit from a centralized data system and unified knowledge across their organization.

Why Digital Transformation Should Be a Strategic Priority for the Automotive Industry

Why Big Data Needs Visualization to Succeed

How Retail Digital Transformation Adapts to a Trillion Dollar Silver Economy

Why Augmented Reality Is So Important to Marketers

How Target Improved Sales and Omnichannel Customer Experience Through RFID

How Sears and Macy's Are Transitioning into an Improved Digital Strategy

How Governance and Fintech Regulation Influence the Finance Sector

How Digital Personalization Drives Better Business Decisions in Retail and Finance

TJ Maxx Ignored Omnichannel Customer Experience & Won - But for How Long?

Top User Experience Trends Expected in 2017

How Do Businesses Prioritize Their Digital Transformation Efforts?

How Digital Technology Is Enabling Transformation in Life Sciences

Fintech Industry Trends 2017

Where Digital Strategy Is Heading for 2017

Why Digital Transformation Should Be a Strategic Priority in 2017

Omni-Channel Customer Experience Trends for 2017

How the National Retail Federation's Big Show Drives Retail Transformation

How Data-Driven Businesses Can Benefit from Machine Learning

Advancements in machine learning and artificial intelligence (AI) opens new doors for businesses to make data-informed decisions, and if your business does not take advantage of the growing industry o...

Augmented and Virtual Reality Trends for 2017

How Digital Strategy and Content Are Changing the Telecommunications Landscape

Real Estate's Embrace of Digital Transformation

What You Can Learn From Luxury Retailers' Omnichannel Approach

How Saks Sacks Its Competitors with a Better Customer Experience Strategy

Digital Transformation in Banking

How The New York Times Is Approaching Its Digital Strategy Challenge

How Natural Language Processing & Artificial Intelligence are Changing Ecommerce

In the Footsteps of a Giant: Scaling the Digital Transformation in Healthcare

A BUSINESS LEADER'S GUIDE TO MACHINE LEARNING

WHAT IS DIGITAL STRATEGY?

What Is User Experience?

WHAT MAKES A MOBILE APP BEST IN CLASS?

WHAT IS A DIGITAL CENTER OF EXCELLENCE?

WHAT IS THE INTERNET OF THINGS?

UNDERSTANDING NATURAL LANGUAGE PROCESSING

WHAT MAKES AN OMNICHANNEL CUSTOMER EXPERIENCE BEST IN CLASS?

WHAT IS AUGMENTED REALITY AND HOW DOES IT WORK?

WHAT IS BUSINESS ANALYTICS?

WHAT IS DIGITAL TRANSFORMATION?

VIRTUAL REALITY: WHAT IT IS AND HOW IT WORKS

WHAT ARE WEARABLES?

Surviving Fintech for Traditional Wealth Management

Optimizing the Customer Experience in Insurance

Urban Outfitters Putting Digital First in Omnichannel Strategy

The Evolving Social E-commerce Landscape

Driving Digital Transformation in Mortgage Banking

Barnes & Noble Needs to Improve Its Customer Experience

Key Pieces of a Digital Playbook for Local Government

Aetna, Apple Watch & the Integration of Wearables in Healthcare

Digital Strategy Takes Visa Everywhere They Need to Be

How McDonald's CDO is Guiding their Digital Transformation

Messaging Apps & Omni-Channel Customer Experience in Transportation & Logistics

How Retail Is Mastering the Omni-Channel Customer Experience

Virtual Reality & the Changing Retail Shopping Experience

Virtual Reality for Workplace Safety in the Industrial & Manufacturing Industry

How The Digital Customer Experience is Transforming Museums

American Express needs to Exploit its Digital Advantage over Visa & Mastercard

How Traditional Banks Should Invest in and Benefit from Fintech Startups

To remain competitive in this new landscape, financial institutions are investing in emerging fintech companies through a range of approaches. These include setting up in-house venture capital funds, ...

How APIs Are Powering Digital Transformation in Healthcare

Digital Transformation in Insurance Is Finally Achieving Liftoff

How Sephora Is Revealing the Future of Augmented Reality in Fashion

How Data Visualization Is Driving Results in a Challenged Apparel Industry

Understanding Digital Organization Models for Commercial and Regional Banks

How Liquor Manufacturers are Leveraging Digital Capabilities

What Digital Transformation Means for Miners

Why the U.S. Government Is Still Behind in Digital and What the New President Should Do About It

10 Customer Experience Strategies That Work

Digital Strategy Consulting: What To Expect in the Next Few Years

Why Customer Experience Consulting Is Essential to Your Business Success

Digital Transformation and the Changing of HR

How to Hire Properly when Leading a Digital Transformation

How Video Marketing is Changing Digital Strategy

The Key Features of a Strong Mobile App Strategy

5 Use Cases for Big Data Analytics

10 Steps to Guiding a Company's Digital Transformation

These fintech solutions will drive change through 2016

Big Data Consulting, Data Mining and Analytics

Wearable Health Technology Will Change What We Think About Medicine

Launching a Data Driven Digital Transformation

5 Steps to Customer Experience Optimization

Defining the Internet of Things - The Future of Industrial Automation

One challenge facing widespread adoption of IIoT is the sheer number of equipment manufacturers in the market. Systems can't network with each other across companies and locations if they're...

Team as a Service (TAAS) is the new HR Model for Tech

A Framework for Digital Business Transformation

Optimizing Customer Experience for Financial Services

Designing a Customer-Experience Transformation

How to Manage Change in Enterprise Digital Strategy

Building a Better Government Digital Strategy

What Is TAAS (Team as a Service) and Why Is It Becoming So Popular?

How Predictive Analytics Supports Digital Strategy

Understanding a Customer Experience Management Consulting Framework

Unilever is pursuing a global digital transformation initiative. Here are the things they'll need to succeed

Household & Personal ProductsWith 14 key brands to shepherd, Unilever may be among just a handful of companies worldwide that have the opportunity to segment their strategy, approach and structure...

How predictive analytics can improve business

How Digital Transformation is Revolutionizing the Supply Chain

How IoT Analytics Differs From Traditional Analytics

Fintech Disruption: Retail Banks vs. Online-Only Banks

What is predictive analytics in healthcare?

The UX Design Principles That Drive an Engaging Mobile Application

Getting Major Retailers to Invest in Omni Channel Payment Strategy

How FinTech Is Shaping the Financial Services Industry

Transforming a Cup Above: Digital Transformation at Nespresso

How GE is tackling Enterprise Digital Transformation via Amazon Web Services

Changing the Channels: Defining Multi-channel, Cross-channel, and Omni-channel Experiences

All Digital Executives Must Learn How to Tell Stories With Data

Emerging Technologies in Omni Channel Retail: The Physical Web, Project Tango and VLC

Expanding Health Beyond the Physical World: The Possibilities of VR In Healthcare

Australia and the UK Sign Agreement to Collaborate on Digital Transformation

6 Factors Influencing Digital Transformation in the Automotive Industry

Understanding the differences between customer experience and user experience

The Future of mHealth Wearables: Bringing Healthcare to a Device Near You

Why Gucci's Digital Strategy Is Working

The Value Of Interactive Data Visualization And Why It Matters to Business

Which Industries Will Self-Driving Cars Disrupt?

Aligning Data Analytics and Digital Transformation: What You Need to Know

Going Far with the Wells Fargo Mobile Banking App

A Glimpse into the Future of IoE Wearables and Beyond

Top Trending Digital Strategy Tactics Every Company Must Know

Understanding the Difference Between Infographics and Data Visualization

Mobile Banking Strategy: 4 Best Practices to Follow

How Wearable Devices Are Disrupting the Insurance Industry

What a Good UX Designer Really Needs to Know

Understanding The Competitive Value Of Business Intelligence

Which Health Insurance Technology Trends Should Your Business Follow?

What Is Customer Experience and 5 Ways to improve it

Agile Business Transformation Challenges That Need to be Conquered at the Start

5 Things A Digital Strategy Consultant Should Include in Their Plan

5 Reasons Why Business Analytics Will Help Drive Revenue for Your Company

IoT Applications in Smart Cities: New York and Chicago

Is It Time for You to Invest in Mobile App Development?

8 Signs You Need Help With Data Visualization and Analytics

How Macy's Implemented a Successful Omnichannel Approach

What You Need To Know About The Fintech Ecosystem

Internet of Things Applications Part 3: The Healthcare Industry

How Australia's Digital Transformation Office is Making Government User Friendly

Why Manufacturing, Banking, and Hospitality are Leading in IOT Investments

3 Customer Experience Factors Affecting Healthcare and How to Improve Them

Internet of Things Applications Part 2: The Mining Industry

Digital Vortex of Opportunity, Not Doom

The Rise of Mobile Wallet POS Payments: Is Your Company Ready?

Getting Connected: The Rise of Smart Cities and The IoT

Transforming User Experience with Virtual and Augmented Reality

The Zika Virus and How Big Data Could Help

Is Digital Health Improving the Patient Experience?

The Right Relationship Really Is Everything: Our JPMorgan Chase Mobile App Review

The Future of Fintech Wearables: Watching the Trends

Internet of Things Applications: Part 1 - The Insurance Industry

How to Improve Customer Service with Digital Experiences

Virtual Reality Vs. Augmented Reality: Part 2 – How Augmented Reality is Enhancing the Physical World

Virtual Reality Commerce: The New World of Possibilities

Smart World Here We Come: Internet of Things Sensors are Ushering in a New Era

Creating a Digital Center of Excellence within Your Organization

Big Data in Healthcare: Why We’re Expecting Big Things

Building Your IoT Platform Architecture

How Nestle's Digital Transformation Made the Brand a Major Player in Today's Marketplace

Four Steps to Digital Transformation Success

Save 15 Minutes with our GEICO Mobile App Review

Virtual Reality Vs. Augmented Reality: Part 1- Virtual Reality the New Frontier

How User-Centered Design Helps Patients Stay Healthy

ADP's Transformation to a Digital-Centric Customer Experience

Is Your Data Safe? Fintech Security: Challenges and Solutions

2015 in Review: Big Data Visualization Trends

Improving the Retail Customer Experience with Omni Channel Shopping

Wearable App connections will exceed 500 million in 3 years. Are you Ready?

Why Businesses Need to Take Advantage of Big Data Technologies

How Time Traveling Cyborgs and Industrial Wearables Can Work Together

10 Surefire Strategies to Improve Omnichannel Customer Experience

Big Data 101: Data Visualization For All

Looking into the Future of mHealth Wearables

What the White House Digital Strategy Is Doing for You

How Fintech Labs are Fostering Innovation in Banking and Investment

Why Retail Digital Banking Transformation Makes Sense

Digital Transformation in 2016

Big Data Visualization Trends for 2016

Why Benchmarking is Important to Digital Transformation

3 Examples of Omni Channel Experience in Traditional Business

Fintech and Innovation in Traditional Banking

Internet of Things 2015: The Year in Review

How To Apply Agile Transformation to the Digital Experience Design Process

Why Executive Teams Need Big Data Visualization

Prevent Disruptors with 7 FinTech Digital Transformation Strategies

How Business Process Automation Can Streamline Operations and Improve the Bottom Line

How Traditional Fortune 500 Businesses Should Approach Mobile Enterprise Strategy

Keeping Pace: Why Financial Services Companies Need Agile Transformation

The Key Pieces of Digital Transformation Roadmaps

Why Omni-channel Experience Needs to Come to Healthcare

How Burberry Embraced Digital and Transformed Into a Leading Luxury Brand

How Your Company Should be Thinking about Wearables

As Microsoft Aims to Lead in Mobile, it May be Time to Revisit Your Mobile App Strategy

Getting Your Customer Experience Management Strategy Right

Why Big Data Will Play a Big Role in Healthcare

Healthcare Organizations and Insurers Must Leverage Digital Tools to Engage Baby Boomers

How to Use Big Data Visualization to Make Digital Strategy Decisions

Beginner’s Guide to Capturing Product Functionality - Part 3: Journey Visualization

The Product Manager’s Role in a Digital Organization

Top 10 Tips for Defining Enterprise Digital Strategy

How Traditional Executives Can Adapt to Agile Methodology

5 Tips to Move from a Digital Opportunity to a Digital Strategy

Why Your Website Redesign Needs a Digital Strategy

Helping Digital Transformation Through Video Strategy

From Big Data to Big Algorithm: The Rise of Predictive Analytics

What Other Companies Can Learn From Dun & Bradstreet’s Digital Transformation

Here’s Why the Industrial Internet of Things May Change the Retail Omni-channel Experience

How Omni-Channel Customer Experiences Drive Brand Transformation

How Health Wearables Are Bringing More Power to Patients

How Financial Services Firms Can Embrace Mobile Payment Systems and Stay Relevant

Social Media and Big Data Analytics: Benchmarking For Success

Why Omnichannel Has The Edge Over Multichannel in Retail

Big Data Requires Big Considerations

Digital Innovation in Travel and the Changing Landscape

How Digital Trends Affect Investment in New Media Models

What the U.S. Census Can Teach Us About Data Visualization

Are Drivers Ready for the Driverless Car?

Beginner’s Guide to Capturing Product Functionality - Part 2: Deconstructing User Experience

It's Time for Big Data in Human Resources

Congratulations! You’re the CDO -- Now What?

Beginner’s Guide to Capturing Product Functionality - Part 1: Persona Development

Why Digital Banking Must Focus on Customer Experience

Couches: The New Frontier in Omnichannel Commerce?

What Is Telehealth?

Technology, Digital Strategy, and the Mining Industry Transformation

The 3 Trend Areas to Focus on For Your Digital Strategy

Monitoring Digital Trends and What it Means for Your Business

Why Mobile Enterprise Apps are the Future of Your Business

Why Traditional Investment Management Firms Need to Integrate Fintech Startup Capabilities

Why Your Company Needs a Digital Strategy Team

Making Sense of Big Data: Turning Data Analytics into Visual Insights

Here’s Why B2Bs Need a Customer Experience Strategy

Why You Should Use Social Collaboration to Get Work Done

The Anatomy of Digital Trends

A Bold Move in Big Data: Bring it to the Masses

Wearables Will Know the Whole You

The Digital Car: What it Looks Like When Industry CEOs Embrace Digital Transformation

Sweating the Small Stuff: How to Identify Micro Conversions

Smart Factories: Internet of Things in Manufacturing

A Look to the Future: Digital Trends in Responsive Design

Best Practices in Omnichannel Experience Design

The Agile Design Process: Why This Helps Quality and Speed for Traditional Companies

Smart Fabrics Are the Next Wave of Wearables

Communicating Digital Transformation and Strategy Through Video

It’s Time to Get Serious About Virtual Reality

Just Because Your App Is Free Doesn't Mean it Can't Generate Revenue

Why Traditional Enterprises Need to Adopt Responsive Web Design

Your Customers Value Responsive Design More Than Ever

Why There's So Much Potential in Gamification

Mining Companies Banking on the Industrial Internet of Things

What We Can Learn from the First Internet of Things City

Put an End to Customer Frustration with Digital Displays

E-Commerce Strategy - Desktop vs. Mobile

Your Law Firm Needs a Mobile Responsive Website

Nonprofits Need Better Digital Strategies to Increase Online Donations

Smart Meters and the Industrial Internet of Things

Big Data Visualization Offers the Key to Better Collaboration

Innovation Rises from Overnight Code-a-Thons

Disney Is Investing a Remarkable Amount of Money in IoT Sensors

Still Signing Your Name on Paper? It’s Time to Utilize the Exploding E-Signature Market

The Best Ways to Make Online Returns Hassle-Free through Omni-Channel Optimization

Recapping July’s New York Tech Meetup

Should Traditional Businesses in Digital Trouble Look to CDOs for Help?

The Answer Walmart Should Have to Amazon Prime Day

How Retailers Can Use Beacons to Drive $44 Billion in Sales

Everyone Wants More Government Services Offered Through Digital Channels. How Will the Feds Respond?

Less Than One Percent of All Things That Could Be Internet-Connected Actually Are

Open Government Data Is Being Used for Information, Not Action

The Key to a Successful Mobile Payment Platform Is a Better Business Model

Smart Factories are Leveraging The Internet of Things into a $2 Trillion Industry. What Are Companies Doing to Take Advantage?

Mobile Push Notifications: Meet Your Customers Where They Are

Banks, Beware: Digital Native Mobile Wallets Enjoy Across-the-Board Customer Satisfaction

The Digital Health Market Is Exploding; Are Healthcare Providers Ready?

Forrester Research Interviews Centric Digital and Chief Digital Officer Brian Manning

Tablets Gaining On Smartphones in M-Commerce Market

Telehealth and Mobile Platforms Will Play a Role in the Future of Healthcare

Insurance Companies Shifting from Traditional IT to Digital and Mobile Investments

AmEx Could Fight Fraud Better Digitally

Why Are Brazilian Health Insurers Ahead of the Curve on Mobile Wallets?

How Omnichannel Retailers Use Social Media (and How They Could Do it Better)

Mobile Travel is Changing the Way You Book Your Vacation

If So Many Consumers Know about Digital Wallets, Why Aren't They Using Them?

The Way We Bank Is Changing. Will Financial Services Companies Catch on in Time?

As China Makes the Apple Watch, Its Real Focus Is Exploding in the Mobile Medical Equipment Market

Direct Publisher eCommerce May be 2nd Only to Amazon

If You're Not Investing in Fintech, Your Financial Services Company Is Already Falling Behind

M-Commerce Is Quickly Becoming a Dominant Sales Channel. Is Your Company Ready?

Here’s What Consumers Are Looking for in Omnichannel Experiences

What VCs Know About FinTech that the Big Banks Don't

The E-Commerce Explosion is Just Beginning

Big Data Holds the Answers to Every Customer UX Question You've Ever Had

The Starbucks App is Doing Five Times the Business of Apple Pay. What’s Your Company’s Mobile Payment Strategy?

To Bank or Not to Bank? For Non-Traditional Banking Providers, This Question Has Been Answered

Centralizing Open Data Within the Federal Government Will Improve the Quality of…Everything

Whether Businesses Are Ready or Not, Mobile Payment Is Going to Be an In-Store Experience

Tired of Smartphone Apps, Consumers Express Interest in Micro Moments

Insurance Digital Experience Still Lags Despite Consumer Preference to Buy Online

Thanks to Wearables (and All the Other Smart Devices Out There), Our Big Data Problems Are About to Get Bigger

How Banks Are Responding to the FinTech Craze

How the Elderly Ended Up at the Forefront of the Internet of Things

Forget to Charge Your Phone Again? Soon Your Shirt Will Be Doing it for You

No Room on the Google Bus? Public WiFi Will Provide Access to the Masses

Paperless Government: Why Can’t We Eliminate Farecards?

Business Executives Must Engage Chief Information Officers to Business Strategy in the Digital Age

Another Item for the White House CDO's backlog: Digitize Cash

Should Credit Card Companies Be Scared of Apple Pay and Google Wallet?

Traditional Businesses May Get More Social Media ROI from Data Mining than Marketing

Amtrak Derailment Demonstrates Need for Internet of Things

Streetline's Smart Parking System Could Help Local Governments Boost Economy

HBO NOW: Digital Distribution Might Finally Be Gaining on Cable Companies

Online Voting Should Be White House CDO’s First Big Project

Chicago’s ComEd Smart Meter Infrastructure Shows ROI for Industrial Internet of Things

Health and Human Services (HHS) Opening Data for Healthcare Innovation in Government

26 Billion Internet of Things Devices by 2020

1 Billion-Plus Smart Meters to Be Installed Globally by 2022

Internet of Things' Economic Impact by 2020: $7.1 Trillion

7.6 Billion Internet Users with 50 Billion Connected Devices By 2020

Wearable Tech Harnessing Body Heat As Power Source

Mobile Data Traffic Will Exceed 15 Exabytes Monthly By 2018

Paperless E­-Delivery Should be Default for Traditional Businesses

Amazon Dash Button May Be On-Demand but Not Machine-to-Machine

Brands Scramble to Get in Apple Watch Store

4.5 Million Internet of Things Developers by 2020

Tesla's Autonomous Driving Connected Car Will Be 10X Safer Than Human Drivers

The Apple Watch Launches, and Traditional Businesses Aren't Watching Their Wearables Strategy

Despite CDO Skills Required, Companies Still Turn to Incumbent Executives to Run Digital Operations

Connected Cars Will Have Internet Connection by 2020

Vote for Open APIs to Get Government Working Again

Chief Marketing Officers & Marketers Must Become Data-Driven

Industrial Internet of Things: It's Time to Walk the Talk

Apple Watch: Traditional Businesses Should Be "Watching"

America’s Chief Digital Officer (CDO)

Your mobile strategy should not be Mobile First or Mobile Only…It should be "Mobile Centric"

Mobile Diagnosis Tools Increase Access to Care

The Brave New World of Virtual Reality UX

Top 10 Chief Digital Officer Resolutions for 2015

Over the last several weeks helping clients plan their 2015 digital transformation initiatives, we’ve noticed some interesting themes in how today’s Chief Digital Officers are evolving their approach ...

Transformation of Brick & Mortar in Support of Digital Experiences

Health Analytics Platform Fights Mental Illness in Utah with Mobile App

Byte Sized: Girl Scouts Cookies Go Digital

The Hotel Industry Commits to Digital Transformation

How News Corp Switched it's Focus to Tech

Digital Transformation - Real Madrid's Game Changer

Sea Change: Digital Innovators Catch On to Sustainable Fishing

Transforming the Human Body into a Digital Platform- BodyLabs

New York Tech Meetup – November Recap

The Art World Reimagines the Customer Experience with Digital

Taco Bell Delivers New Mobile Experience

Lowe's Pilots Robots For the Ultimate Tech Customer Service

Meet Inbox. A look at the Digital Strategy behind the future of email

75% of CFOs Want to Upgrade Their Digital Business

Digital Business Steps Up at Gap Inc.

The New Kids on the Tech Block | NY Tech Meetup

Apple + McDonald's - An Unlikely DigiMarriage

Uber Domination

Simply Secure: How User Experience Design Can Make the Internet a Safer Place

Do we need an app to be mindful? The double edge sword of productivity.

What's Your Number? Checky Quantifies Our Collective Smartphone Addiction

Macy's Puts a Personal Shopper in Your Pocket with Widespread iBeacon Rollout

And Finally... Digital's Big Unveil in Fashion

App Discovery is Broken (but Product Hunt Could Fix It)

Is Your Head in the Cloud?

Fashion Houses Embrace Wearable Technology

Wearable Tech, previously a concept that brought upon thoughts of flying cars and robots, mad scientists, futuristic, but definitely not fashionable. But in today's iPhone infused, measured-lifes...

Google Gamification app Ingress is Now On i-OS

Ingress transforms the real world into the landscape for a global game of mystery, intrigue, and competition.

From Music to Mind Reading: Context is King

Working? Relaxing? At the gym? Songza plays you the right music at the right time.

And Finally... The USPS has Adopted a Digital Strategy to Enter the World of Big Data

In a long overdue move, the United States Postal Service, the US’s second oldest federal department, is going digital.

What Do You Use Twitter For?

Strategy Matters: Lessons from the Springpad Shutdown

Digital Business for the Mom & Pop Underdogs

Chelsea Handler for Netflix is Much, Much Bigger Than You Think.

Trends Report: Sharing Services Disrupt Markets

Demystifying Big Data with Cloud Computing

Re: Your Work Email — Dropbox Acquisitions Threaten to Disrupt

Consumers Expect Personalized Omni-Channel Content – Music Streaming Gains Momentum

The New Cool- The Digital Disruptors

Store No More: Omni-Channel Strategy Transforms Mundane Objects into Fashion Boutiques

Comptoir des Cotonniers has installed over 10,000 virtual boutiques around several French cities, enabling passersby to scan the ads with their smartphones to make a purchase via the PowaTag app.

The Omni-Channel Shopping Experience

The Tipping Point: How Digital Mobile Payment Design Can Influence Behavior

Disrupting the Customer Journey

A Week in Mobile Strategy: The Hybrid Mobile Approach

The Times Should Optimize and Adapt

A Week in Mobile Strategy- the Case for a Multi-Purpose App

A Week in Mobile Strategy- the Case for a Single-Purpose App

DermoScreen, Your New Digital Dermatologist

Digital Disruption of Customer Service

One Screen is Not Enough. How to Omni-Channel Your Brand.

Why Starbucks' Buzzkill Lines Are Ripe for Disruption

Keep Me Posted: Instant Gratification Sets UberRUSH Apart

Incognito Wearables: Wearable Tech Consumers Will Wear

Apple's 800M User-Strong iTunes Mobile Payment Gorilla

Mike's Hard Digital Strategy, Non-Digital CMO's Hard Future

Shifting the Perception of Google Glass

Amazon Backs Up Content Strategy With HBO Deal

Nike's Fuelband Exit Doesn't Mean an End to Wearable Tech

Panera Bread Digitizes Customer Experiences with Self-Service Kiosks & Mobile Ordering

Omni-Channel Amazon Will Crush Retailers Lagging in Digital Strategy

AutoNation focused on Digital Strategy

Strategic Unbundling of Facebook's Mobile App

Mobile Strategy For Expanding App Store Platforms

Amazon Dash could further Disrupt Digitally Lagging Grocers

Growing Problems in the Primetime Olympics Ratings

Mini-Apps & Mini-Games Make Solid Digital Strategy

Target Breach Could Drive Mobile Payment Adoption

New Yahoo Mobile Advertising Strategy - Content and Context

Waze Traffic App - Its Strengths Are Google's Liablities

Apple's iBeacon Technology Could Redefine Retail by Fusing Physical and Digital Worlds

Digital Security and Cloud Ubiquity

GE EcoSwitch Rethinks Kitchen Appliances

Amazon Prime Air: Controllable Tech Reaching New Heights

Is Quad, the Massive Group Messaging App, Here to Stay?

Smart Locks and Smart Keys - Home Security and Holiday Travel

3D Printed Battery Revolution

Epic Splits and Epic Digital Advertising

Coin - Revolutionary Mobile Payment Option or Stop Gap?

How Mobile Collaboration Can Change Condition Management

News Imitating Product - The Facebook Snapchat Deal That Wasn't and Amazon's Power Plays

Twitter IPO and the Role of Social Media Users

Google Helpouts - Next Step In Medical Care

Image Centric Digital Marketing

True Click & Mortar Ecommerce

Artificially Intelligent (Toy) Cars

Digital.gov

Few of our Favorite Internet of Things

Heart Rate Headphones

Infographic Tool & Analytics

Mobile Payments Unlimited Upside

Nest Smoke & CO Alarm

Prezi Replacing PowerPoint?

Way2Ride NYC Taxi Mobile Payments